Virus and Spyware Removal

Viruses pose a real threat to PC users of all types and sizes, particularly those who send and receive email. We regularly see PC’s infected with viruses of one type or other. There are literally tens of thousands of viruses in the ‘wild’, with new ones appearing all the time. It is impossible to expect even the best anti-virus software to catch every virus, every time. Some will slip through. 

There are several names for virus, spyware, malware, Trojans, Financial Trojans, Rootkit Viruses etc.  Whatever they are called they all do essentially the same thing - harm your computer and steal your personal information.  

Who writes viruses? 

The idea that viruses are written by lonely, geeky youths in their bedroom as experiments in advanced programming has long since been false.  Most are now written by criminals seeking to gain access to personal financial data, credit card accounts, bank accounts etc. so that they can steal money from you.  Others are designed to create BotNets, groups of hundreds of computers, secretly linked together, that can be used for sending junk email to get around Junk Mail Filters etc.  Finally, some are simply malicious, designed to cause havoc by damaging PCs and disrupting a country's economy success. 

How can I be infected? 

Many are distributed as attachments to an email and infect your PC if you open the attachment.  Some are attached secretly to websites and infect your PC if you visit them.  Many are attached to music, video or software which are illegally downloaded via Peer to Peer networks. 

How can I get rid of a virus? 

We have built up extensive experience in detecting and removing viruses over the years. We can help you protect your PC or network by supplying and installing anti-virus software (typically Bullguard), removing viruses etc. and advising on long term protection. Virus removal has become one of the principle strands of our business. 

Virus removal is best done in our workshop as we run a number of removal tools, which can take many hours. Occasionally, the only practical way of removing a virus and correcting the damage it has done is to completely wipe the hard drive and reload Windows from scratch.  We will do our best to backup up your data but cannot guarantee that all will be protected - it is important, therefore, that you you backup important documents, photos or music etc. regularly.